Refund policy

heydoogmall accepts eligible returns within 30 days of delivery.

Shoes must be unworn, unused, and returned in their original condition and packaging.

If your order arrives damaged, defective, or incorrect, please contact us with your order number and clear photos.

Approved refunds will be issued to the original payment method.

Customers may need to cover return shipping for size changes or personal-choice returns.

Email: onatourphy8826@hotmail.com